Privacy Policy

The Online Physics Tutor. Last updated: November 2026

1. Who we are

This website, theonlinephysicstutor.com, is operated by Andrew Gibson and The Online Physics Tutor Ltd, of 42 Gunthorpe Rd, Nottingham, NG4 4JF. For the purposes of UK data protection law, Andrew Gibson and The Online Physics Tutor Ltd are the "data controller" responsible for your personal data.
If you have any questions about this policy or how your data is handled, contact:
Email: andy@theonlinephysicstutor.com
WhatsApp: +447740366007

2. What this policy covers

This policy explains what personal data we collect through this website and when arranging or delivering tuition, why we collect it, how long we keep it, who we share it with, and what rights you have over it. It applies to parents, guardians, students, and anyone who contacts us, whether based in the UK or abroad.

3. Information we collect

Information you give us directly, when you fill in our contact form, email us, or message us on WhatsApp:
• Your name, and the student's name if different
• Email address, phone number, and WhatsApp details
• Country and time zone
• The student's year group, exam board, and subjects of interest
• Any other information you choose to include in your message

Information collected when booking and delivering lessons:
• Billing details and payment information (see Section 7, Payments)
• Lesson scheduling information, attendance, and session notes
• Work the student submits for marking or feedback
• Video call participation through Zoom or Google Meet (we do not routinely record lessons,
but students are welcome to record or request a recording of the session.

Information collected automatically when you browse the site:
• Standard web server logs (IP address, browser type, pages visited)
• Analytics data via Google Analytics (see Section 8, Cookies)
We do not knowingly collect any more information than we need for these purposes, and we do not collect special category data (such as health information) unless a parent or guardian provides it voluntarily, for example to explain a learning need relevant to tuition.

4. Children's personal data

Many of our students are under 18, though we do not accept students under the age of 13. We take
extra care with children's data:

• We only tutor students aged 13 and over. A parent or guardian must make the initial contact with us and provide consent for us to collect and use a student's information.
• Where a student is 13 or older, we may correspond directly with the student about lesson content, but billing and account-level communication is with the parent or guardian.
• We only collect the information needed to arrange and deliver tuition: name, year group, subject, exam board, and relevant academic information. We do not use children's data for marketing.
• Parents and guardians can request access to, or deletion of, their child's data at any time (see Section 10, Your rights).

5. Why we use your information, and our legal basis

We never sell your personal data, and we do not use it for purposes other than those listed here
without asking you first.

6. Who we share your information with

We share personal data only where necessary, with:
• Google Analytics (Google LLC), for website analytics, only once you've consented via our website
• eUKhost as the host of our website
We do not share your data with any other third party for their own marketing purposes. Where we use a processor based outside the UK (for example, Google, which is US-based), that transfer is covered by that provider's own safeguards, such as Standard Contractual Clauses. You can ask us for more detail about any specific transfer.

7. Payments

For UK clients, invoices are paid by card via Stripe or bank transfer. For international clients, we also accept payment by international bank transfer, which requires you to share our IBAN details; we do not store your banking details beyond what's needed to confirm payment has been received. For payment via Stripe, we do not store any data.

8. Cookies and analytics

We use cookies to understand how visitors use our site and to improve it. When you first visit, a cookie banner asks for your consent before any non-essential cookie is set.

You can withdraw or change your cookie consent at any time via the LemonCookies banner shown on the site, or by clearing cookies in your browser.

9. How long we keep your information

• Enquiries that don't become bookings: deleted or anonymised after 12 months
• Client and student records, invoices: kept for 6 years, in line with UK tax record-keeping requirements
• Website analytics data: retained by Google Analytics for 26 months
When data is no longer needed, we delete it or remove identifying details.

10. Your rights

Under UK GDPR, you have the right to:
• Ask what personal data we hold about you, and get a copy (right of access)
• Ask us to correct inaccurate data (rectification)
• Ask us to delete your data, where we don't have a legal reason to keep it (erasure)
• Ask us to restrict how we use your data
• Receive your data in a portable format
• Object to our use of your data in certain circumstances
• Withdraw consent at any time, where we rely on consent (for example, analytics cookies)
To exercise any of these rights, email andy@theonlinephysicstutor.com
WhatsApp: +447740366007. We'll respond within one month.
If you're unhappy with how we've handled your data, you can complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk, or by phone on 0303 1231113.

11. International students

We teach students in the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Hong Kong, and elsewhere, as well as in the UK. Wherever you're based, we handle your data in line with UK GDPR, which provides a high standard of protection. If your local law gives you additional rights, those continue to apply alongside this policy.

12. Security

We take reasonable technical and organisational steps to protect your personal data, including password-protected accounts, two-factor authentication, encrypted connections (HTTPS), andimited access to client records. No method of transmission over the internet is completely secure, but we work to protect your information to industry standards.

13. Changes to this policy

We may update this policy from time to time, for example, if we start using a new tool or service. The "last updated" date at the top shows when it was last revised. We'll post significant changes here, and where appropriate, let existing clients know directly.

14. Contact us

If you have any questions about this policy or your data, contact:
Andrew Gibson / The Online Physics Tutor Ltd
Email: andy@theonlinephysicstutor.com
WhatsApp: +447740366007
Website: theonlinephysicstutor.com